Lead Story
Lowell Dispatcher Fired After Call Mishap
At 8:30 am on April 4, 2010 Easter Sunday an elderly resident of an assisted living home pressed a help button activating a Life Line system. The 911 dispatcher at the Lowell communications center who took the call about the incident from Life Line failed to enter the call into the Computer Aided Dispatch (CAD) system, did not initially dispatch police and fire, and was recorded speaking to callers in an unprofessional manner has been fired following an internal investigation. More
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